Process automation stories
TeamViewer rolls out AI scripting for Tia support agent, turning resolved IT tickets into reviewable automations for managed devices.
Adobe rolls out agent-based tools for Experience Manager Forms, adding smarter creation, discovery and conversational completion features.
UiPath deepens Databricks and Deloitte ties to push governed AI workflows and automated testing across enterprise data operations.
New Zealand mid-sized firms are being held back by weak AI foundations, with cybersecurity, skills and governance gaps slowing productivity gains.
Mars broadens Google Cloud tie-up, making Gemini Enterprise the core AI layer for employees as it pushes unified search, custom agents and faster workflows.
Tata Steel widens Google Cloud-driven AI deployment with 300-plus agents, cutting complaint turnaround times and automating shop-floor safety checks.
ServiceNow and Google Cloud deepen AI tie-up as quarterly subscription revenue rises 19% and guidance is lifted after strong contract wins.
GE Appliances uses Gemini Enterprise to put AI into factories, logistics and supplier work, cutting backorders 25% and speeding shift summaries.
EcoVadis expands workplace AI rollout with Google Cloud, using Gemini Enterprise to automate internal tasks and train staff to build custom agents.
Tredence and Google Cloud unveil agentic AI accelerators to help enterprises shift from pilots to production across data, supply chains and customer service.
Cognizant deepens Google Cloud tie-up with embedded engineers, new Marketplace offers and a North American telecoms AI win.
Cognizant and Google Cloud have unveiled an AI-powered retail contact centre, with early trials claiming up to 85% query containment and faster service.
NZ businesses using AI could be earning far more, with Deloitte Access Economics finding sizeable revenue lifts and rising spending on the technology.
San Francisco healthcare startup TriFetch secures pre-seed backing from Nexus Venture Partners to automate calls, referrals and prior authorisations.
Monk lands USD $25 million to expand software that spots invoice errors, portal rejections and missed contacts before finance teams chase payment.
KPMG, Workday and Google Cloud unveil AI digital assistant to speed month-end finance close, automate routine checks and preserve human sign-off.
HBHR launches AI-driven HRGenie Auto to cut payroll mistakes as survey finds UK workers may quit over repeated pay errors.
UK businesses are embracing AI assistants, but Slalom data shows only 31% have adopted multi-agent workflows, leaving staff to do more checking and prompting.
TenneT's new open source platform cuts grid security study times by a factor of ten, helping operators manage congestion and outage planning faster.
Former EY and Accenture executive Frank O'Dea leads London-based Klarus, which uses senior specialists and outcome-based fees to turn AI pilots into measurable returns.
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