Process automation Stories - Page 5

Australian Stories

Process automation stories

Mercha cuts proposal drafting from hours to seconds

Mercha deploys Decidr OS to automate custom sales proposals, turning a two-to-three-hour workflow into seconds for its 12-person team.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Document Management

Fujifilm Business Innovation Australia names Nagata

Yoshinori Nagata named Managing Director as Fujifilm Business Innovation Australia accelerates its shift from document tech into IT, automation and AI services.

By Mark Tarre • 3 min read • Last month

Global Stories

Process automation stories

Storage

Tata Steel expands Google Cloud AI across global operations

Tata Steel deploys more than 300 AI agents with Google Cloud to speed up maintenance, customer service and back-office work worldwide.

By Sean Mitchell • 4 min read • Last month

Data Analytics

Quantium launches Gemini Enterprise practice with Google

Quantium joins Google Cloud's Gemini Enterprise push with a new AI practice aimed at moving enterprise agents from pilots into production.

By Sean Mitchell • 4 min read • Last month

Digital Transformation

Funlab expands Dayforce rollout across three countries

Funlab extends Dayforce across Australia, New Zealand and the US, giving 2,500 staff one workforce system and cutting onboarding time by up to five days.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Unified Communications

Parloa study finds big firms make customer contact hard

Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.

By Shannon Williams • 4 min read • Last month

Digital Transformation

KPMG & Google Cloud launch AI agents for regulated sectors

KPMG deepens Google Cloud tie-up with AI agents for regulated sectors, including a Cardinal Health finance tool to tackle pricing disputes.

By Sean Mitchell • 4 min read • Last month

Data Analytics

Infosys expands Google Cloud tie-up for agentic AI

Infosys and Google Cloud widen partnership to package agentic AI tools for major industries, while training 100,000 staff on Gemini Enterprise.

By Sean Mitchell • 4 min read • Last month

DevOps

Google Cloud expands Gemini Enterprise into AI agent hub

Google Cloud turns Gemini Enterprise into a single control point for developers and staff as it adds governance, no-code building and partner agents.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

Backbase launches AI-native banking OS to unify frontline

Backbase unveils AI-native Banking OS to tackle fragmented bank operations and shared customer records, targeting practical AI gains across frontline work.

By Karen Joy Bacudo • 3 min read • Last month

Digital Transformation

Adobe launches CX Enterprise for AI marketing workflows

Adobe unveils CX Enterprise to knit together AI agents, cloud partners and governed marketing workflows across large enterprise tech stacks.

By Sean Mitchell • 4 min read • Last month

Unified Communications

Gulf Edge & Kore.ai strike exclusive Thailand AI deal

Gulf Edge wins sole Thai access to Kore.ai's software, aiming to roll out localised AI tools across energy, banking and telecoms.

By Sofiah Nichole Salivio • 4 min read • Last month

Digital Transformation

Tines to double Australia headcount as APAC hub opens

Tines ramps up Australia presence with APAC hub and customer-facing hires as local firms and IT teams drive broader AI automation adoption.

By Mark Tarre • 3 min read • Last month

Software-as-a-Service

Sovos appoints David McCann as Chief Technology Officer

Sovos hires Self Financial veteran David McCann to steer global technology push as it scales AI-driven tax compliance tools for multinational clients.

By Mark Tarre • 4 min read • Last month