Process automation stories
DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.
Westcon Solutions wins Hong Kong and Macau distribution deal to back UiPath partners with services, engineering support and AI automation tools.
CompTIA unveils AI Agent Essentials to help non-technical staff understand autonomous workplace tools and the risks of agentic systems.
Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.
Gainsight adds MCP support to let customer success teams build AI agents that use live account data to automate retention and renewal work.
Softr unveils AI-native no-code platform that lets non-technical teams build live business apps with permissions, data and workflows from a prompt.
Infobip uses DevDays 2026 to push AI into workflows, training and product design as it marks 20 years and expands its global cloud platform.
AI agents prompt accounting firms to redesign bookkeeping and tax workflows as junior staff tasks are automated and human oversight stays central.
Lumenia's Birmingham ERP HEADtoHEAD event attracts more than 180 attendees as buyers weigh AI, cloud migration and transformation risks.
Keyloop folds Motortech.ai's AIME into Fusion as dealer web conversions surge and sales rise 101% in early use.
CFOs across Australia and New Zealand are tightening AI spending as new research shows weak returns, poor data readiness and rising demands for accountability.
Vection strikes AU$ deal for DXLabs, adding automation firepower and local scale as the ASX group targets faster Asia-Pacific growth.
Valencia-based Maisa lands a place among Gartner's four global Set Diamonds as businesses seek auditable AI workers for regulated sectors.
Kestra secures USD $25 million from RTP Global to launch Kestra 2.0, roll out Kestra Cloud and expand in North America and Europe.
Doxis unifies Klippa's AI tools under one brand after acquisition, renaming key products as it ties document processing to wider automation software.
Data analysis and AI literacy emerge as the most sought-after skills as Caseware study finds many accountancy firms unprepared for AI retraining.
Storyblok unveils FlowMotion add-on to automate approvals, localisation and AI-assisted tasks across enterprise content systems.
US small businesses turn to AI for data analysis, scheduling and stock control as most keep tech budgets steady or higher, survey finds.
Canals expands AI tools for wholesale distributors with automation for billing, purchase orders and customer queries across back-office teams.
UK SMEs turn to data and AI for 2026 digital spending, while compliance and certification languish at the bottom of investment plans.
