Salesforce stories
The new workflows enable customer service teams to predict, route and solve customer needs, and offers new digital contact centre innovations.
Salesforce has introduced three new Sales Cloud innovations, AI-powered insights, integrated sales enablement resources, and new self-service options.
A Salesforce report says customers are 'clinging' to digital habits created by the pandemic, prompting a major shift in thinking for marketers worldwide.
Salesforce misconfigurations could expose sensitive data, allowing attackers to steal information and perform spear-phishing campaigns, warns Varonis.
Salesforce announces Salesforce+, an all-new streaming service providing live and on-demand content for every role, industry and line of business.
Sisense has announced the Sisense Extense Framework, developed to deliver AI-driven analytic experiences directly to users without leaving their workflow.
Salesforce acquires Slack, creating a powerful alliance to deliver the next generation of digital apps and workflows for business.
Opsera has launched native CI/CD release automation for Salesforce, addressing the lack of DevOps capabilities in the platform.
Salesforce enables low-code development with the release of its next-generation platform, allowing anyone to create and ship apps from a single hub.
Cloud communications platform provider 8x8 has announced upgrades to its contact centre, voice communications, chat and meetings.
AvePoint's Salesforce Cloud Backup is now available to channel partners, providing MSPs with backup and restore capabilities across multiple SaaS providers.
Accenture and Salesforce are expanding their alliance to embed sustainability into businesses and meet UN Sustainable Development Goals.
The RemoteTogetherNZ festival in Queenstown is bringing together experts to promote remote and flexible work best practices.
TechDay's 10 Minute IT Jams: Snowflake VP Peter O'Connor discusses the company's products, recent announcements, ANZ operations, and engagement opportunities.
Marketers in Australia and New Zealand are facing a new growth mandate, with 93% prioritising marketing-led growth, according to Salesforce Datorama.
Nintex, a global heavyweight in process automation, is improving the way people work through management and automation. TechDay interviews Nintex APAC VP.
According to a statement, the acquisition enhances the ability of both companies to deploy larger-scale digital projects across Australia and the APAC region.
Australian cybersecurity provider CyberCX has integrated its business on a single platform powered by FinancialForce, improving automation and efficiency.
Datacom and LavaBox are long term Consulting Partners of Salesforce who have now expanded their offering to be official Cloud Reseller partners.
Rimini Street becomes approved supplier on New Zealand Government Marketplace, offering support for Oracle, SAP, and Salesforce.
