The Ultimate Guide to Software-as-a-Service
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
Australian Software-as-a-Service News
Regional stories with direct local relevance
Aussie Angels rebrands as Ventari amid platform growth
The platform now backs more than 3,000 investors and over 60 funds as early-stage deals in Australia and New Zealand become harder to track.
Servicely says AI cuts finance billing time by 92%
Back-office billing is emerging as an early AI win for finance teams, with one Servicely customer cutting invoice prep time by 92%.
Manhattan adds AI explainability to ActivePlanning
Planners can now see why forecasts changed, as Manhattan embeds plain-language AI explanations inside ActivePlanning rather than forcing spreadsheet checks.
Babeltext expands translation platform to 249 languages
The Sydney-based firm says the upgrade could help agencies handle routine multilingual enquiries faster, while keeping humans in the loop.
Shadow AI upends Australian workplaces as firms catch up
Australian firms are racing to curb shadow AI use after staff began sharing confidential data with unsanctioned tools.
Ansarada upgrades AiDA for prompt-first dealmaking
Deal teams can now query sensitive transaction data without leaving Ansarada's secure environment, as the platform adds prompt-first AI tools.
Analyst Insights
Research and market analysis connected to Software-as-a-Service
Corsearch names Todd Morris as Chief Executive Officer
Dynatrace adds AI agents for governed IT operations
DevRev launches Voice AI for customer support calls
DevRev launches Voice AI for customer support calls
Kore.ai appoints two chiefs to drive enterprise AI growth
Featured News
Fresh perspective: New Gentrack CTO on AI-driven utility future
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
Future of enterprise software is agentic apps, says Oracle
Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.
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OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
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CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence
By replacing spreadsheets and manual finance work, the new platform aims to cut months-long implementation times and free staff for higher-value tasks.
Data storage gets profitable as Exaba targets US expansion
Exaba's local cloud storage pitch could give US managed services providers higher margins as it challenges AWS and Azure in a crowded market.
Storage to strategy: Everpure pivots to data intelligence
Enterprises wrestling with AI readiness and data sovereignty may gain clearer governance as Everpure adds a new intelligence layer.
'Strong partnership': Canva, OpenAI team up for hackathon
Hundreds of admin hours are draining staff time from lifesaving, research and STEM work at Australian nonprofits.
Expert Columns
Why a traditional LMS falls flat for the frontline
Shadow AI upends Australian workplaces as firms catch up
AI is coming for the month-end close - what CFOs should automate first
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Flexible workspace has become a managed-services play for MSPs and integrators
AI is rewriting the rules of dealmaking
A Guide for Procurement Leaders: Why Building Your Own Sourcing AI Isn't Worth the Wait
The Essential Eight is being retired, here's what that means for your cyber programme
Extending WFM Technology to the Retail Sales Floor
Agentic AI will soon run your service desk. The real question is who controls it
Interviews
Interviews and video coverage from the network
Fresh perspective: New Gentrack CTO on AI-driven utility future
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
Future of enterprise software is agentic apps, says Oracle
OnBoard says board AI policy key, but lags behind in adoption
Agentic AI creates enterprise challenge beyond LLM boom
Recent Software-as-a-Service News
NiCE expands RingCentral partnership with AI focus
The deal gives businesses a more integrated way to link employee communications with customer service, as NiCE adds RingCentral's RingEX to its portfolio.
TeamViewer & ServiceNow launch AI operations tie-up
Enterprise IT teams could cut resolution times as TeamViewer's endpoint tools join ServiceNow's AI platform for automated remediation.
AI is coming for the month-end close - what CFOs should automate first
Finance teams could cut days from month-end reporting by automating repetitive reconciliations first, while leaving judgment calls to people.
Prophet grows 309% as brands rehearse ad decisions
Marketers are under pressure to prove returns sooner, driving demand for tools that test ad spending before budgets are committed.
Informotion gains dual Microsoft recognition in ISG
Recognition in two Microsoft services quadrants puts the Sydney specialist alongside bigger rivals as AI projects hinge on cleaner data and governance.
SCX.ai launches AUD $40m ASX float for AI infrastructure
The Australian AI infrastructure provider is betting on onshore data control as it seeks AUD $40 million from investors in a fully underwritten float.
Robotic Marketer launches all-in-one marketing platform
By tying strategy to revenue outcomes, the platform aims to help mid-sized firms prove marketing's return and cut tool sprawl.
Bulla Dairy Foods adopts Luminance AI for contracts
Manual review time has fallen sharply at the Australian dairy producer, which is using AI to speed negotiations and track obligations.
Infios adds vaibe gamification to warehouse software
The move aims to lift warehouse staff productivity by linking gamified engagement tools with Infios's execution software.
Konica Minolta Australia named cloud print leader again
Cloud print is becoming a mainstream priority as most organisations balance rising costs, hybrid-work security risks and data-governance concerns.
Pinch Payments opens national hackathon with AUD $50K
Developers can win AUD $50,000 by building payment tools on the firm's API, with finalists pitching to fintech investors after a week-long sprint.
Budgetly launches AI bookkeeping for Australian SMEs
Australian SMEs could save hours on month-end admin as Budgetly automates transaction coding, GST checks and receipt reviews on selected plans.
monday.com flags Australian firms' coordination tax
A survey of 385 workers suggests poor handovers, rework and meeting overload are draining productivity across Australian and New Zealand firms.
Biza wins four CDR lenders & adds three executives
Its early lead in Australia's Consumer Data Right non-bank lending rollout now spans more than half of the first wave of lenders, while adding three executives.
ESGAgent.ai raises seed funding to automate compliance
Rising reporting and safety demands are creating demand for software that can replace spreadsheets and consultants in heavy industry.
Australian firms rush AI adoption amid rising risks
Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.
Warburg Pincus takes stake in Australian CreditorWatch
The Australian credit-reporting firm plans to expand staff and technology after Warburg Pincus agreed to invest, with terms undisclosed.
OpenAI launches ChatGPT Work & GPT-5.6 in Australia
Australian users can now automate office tasks across apps and files as OpenAI rolls out ChatGPT Work and GPT-5.6 nationwide.
CommBank rolls out Microsoft-built customer service AI
The bank says the platform is already resolving more enquiries end to end, as it replaces legacy systems across 2 million monthly conversations.
In-house legal teams see AI returns in Legora study
AI is helping corporate lawyers answer stakeholders faster, with 97% of legal leaders in a new study citing quicker responses.
Job Moves
Five Faces Appoints Richard Alcock AO as Board Chair
Kablamo appoints Troy Bebee to lead Google Cloud push
WiseTech Global names Zubin Appoo as new Chief Executive
JAGGAER appoints Andrew Roszko as Chief Executive Officer
Biza.io expands team to boost non-bank lender CDR services
Quanton appoints Chris Wyman to lead Australia growth push
Joel Smith named CEO as Affinity Payroll eyes major growth
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Pendula appoints Lance Callaghan as Head of Information Security
TriSearch appoints Chris Gibbs, technology veteran, as CEO
