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Workforce Technology stories

Infios named Gartner warehouse management leader again
Digital Transformation

Infios named Gartner warehouse management leader again

Rising demand for warehouse software is boosting Infios, which has again been ranked by Gartner as a Leader and Customers' Choice.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago

Global Stories

Workforce Technology stories

Tech Mahindra deepens UKG partnership in North America
Software-as-a-Service

Tech Mahindra deepens UKG partnership in North America

The tie-up could speed adoption of workforce software among North American retailers and manufacturers seeking tighter payroll and scheduling control.

By Mark Tarre • 4 min read • 2 days ago
Irish SMEs unprepared for EU pay transparency rules
Human Capital Management

Irish SMEs unprepared for EU pay transparency rules

Most Irish SMEs could face compliance trouble as only 4% say they are fully ready for EU pay transparency rules, a survey found.

By Mark Tarre • 4 min read • 2 days ago
8x8 adds AI tools & live analytics to Platform for CX
Unified Communications

8x8 adds AI tools & live analytics to Platform for CX

Businesses can now deploy AI agents faster and see queue issues live after 8x8 expanded its Platform for CX with new analytics and authentication tools.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
WatchGuard launches Rai AI workforce for MSP security
Firewalls

WatchGuard launches Rai AI workforce for MSP security

Managed service providers could cut alert backlogs as WatchGuard’s new AI agent takes on threat detection and response across client networks.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
Gartner: AI layoffs do not improve returns on investment
Digital Transformation

Gartner: AI layoffs do not improve returns on investment

Higher AI returns appear to hinge on redesigning jobs and skills, as Gartner found layoffs alone did not boost investment performance.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
Rippling adds Splashtop remote access for IT teams
Digital Transformation

Rippling adds Splashtop remote access for IT teams

IT teams can now open and record remote desktop sessions from Rippling, tying support actions to device records and policies.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago
Dex raises USD $5.3 million seed round led by Notion
Human Capital Management

Dex raises USD $5.3 million seed round led by Notion

The London startup will use the cash to expand in the US as its AI matching tool gains traction with engineers and employers.

By Karen Joy Bacudo • 4 min read • 6 days ago
Okta warns Australian firms on AI agent security gap
Digital Transformation

Okta warns Australian firms on AI agent security gap

Australian organisations are racing ahead with AI agents, but most still lack the identity controls needed to secure non-human users at scale.

By Sean Mitchell • 4 min read • 6 days ago
Rivermate unifies EOR brands into single global platform
Hybrid & Remote Work

Rivermate unifies EOR brands into single global platform

Clients will keep existing contracts as the group folds Eos Global Expansion, Serviap Global and Hightekers EOR operations into Rivermate.

By Kaleah Salmon • 3 min read • Last week
Freshworks data shows after-hours IT support gap widens
Multi-factor authentication

Freshworks data shows after-hours IT support gap widens

Nearly half of IT help requests now land after hours, leaving staff waiting longer for routine fixes as flexible work reshapes support demand.

By Sofiah Nichole Salivio • 4 min read • Last week
Banks struggle to move AI pilots beyond test stage
Digital Transformation

Banks struggle to move AI pilots beyond test stage

Poor data, ageing systems and tight regulation are leaving most bank AI projects stuck in pilots, despite heavy investment in the technology.

By Karen Joy Bacudo • 5 min read • Last week

Stories from Other Regions

Workforce Technology stories

FMG goes live with Workday HCM for core people systems
Data Analytics

FMG goes live with Workday HCM for core people systems

Staff at FMG can now update leave and pay details in one place after the insurer replaced legacy HR systems with Workday.

By Karen Joy Bacudo • 3 min read • 4 days ago
Cezanne appoints Julie Lally as Chief Product Officer
Digital Transformation

Cezanne appoints Julie Lally as Chief Product Officer

The hire is aimed at sharpening product strategy as Cezanne tries to link HR and payroll more closely for customers.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
FICO urges UK lenders to use AI in collections for payments
Customer Experience

FICO urges UK lenders to use AI in collections for payments

Rising missed card payments are straining UK collections teams, as FICO says AI could help lenders manage cases more efficiently and fairly.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
Xero sees fifth straight quarter of small business growth
Agricultural Technology

Xero sees fifth straight quarter of small business growth

Improving demand and higher interest-rate relief helped New Zealand small businesses post 3.9% sales growth in the March quarter.

By Karen Joy Bacudo • 3 min read • 6 days ago
Workday lands finance & HR system at Sovereign Network Group
Digital Transformation

Workday lands finance & HR system at Sovereign Network Group

Unified software should give the housing group clearer control over costs, staffing and service delivery as it manages 85,000 homes.

By Sofiah Nichole Salivio • 4 min read • Last week