Robotic Process Automation / RPA stories

RPA solutions don’t necessarily replace people or automate entire business processes; instead, they enhance the existing mechanism.>>

Salesforce rolls out three new Einstein Automate products to help customers use low-code tools to automate time-consuming, manual processes. >>

The new workflows enable customer service teams to predict, route and solve customer needs, and offers new digital contact centre innovations.>>

While there’s an argument that the market is dominated by the global players, RPA is starting to become accessible to all.>>

"Digital transformation presents far-reaching opportunities to be more efficient, impactful, and human-centric. The new learning content from Blue Prism prepares people for this exciting new frontier.”>>

Steadfast Underwriting approached rapidMATION to remove bottlenecks from tedious processes. They ended up increasing process efficiency by up to 80%.>>

“Automation is awakening tremendous potential for businesses to better serve customers and to become more agile and resilient, which is expanding an entire job category to people from all backgrounds and skill levels.">>

Wondering if your organisation has been as aggressive as it could be in embracing automation and adopting digital technologies? Check your progress against these benchmarks, advises BlackLine regional vice president for ANZ Claudia Pirko.>>

“This is a phenomenal amount of time that we would have lost on data capturing.">>

The report credits Reveal Group’s positioning as a ‘boutique’ RPA firm.>>

DKG had two goals: to create exceptional customer experiences and employee opportunities; and to build a business that is more competitive and future-ready.>>

Companies have more automation options now than ever before. But understanding these options, how they relate and knowing how best to connect and orchestrate them across the entire organisation is essential to getting automation right.>>

Robotic Process Automation creates a digital workforce, using machine learning to work autonomously or in partnership with human employees. This combines human creativity and judgement with the reliability and predictability of robots.>>

The company was presented with the Innovator Award for WCA at Aragon Research’s virtual awards ceremony, Aragon Transform.>>

“Our partnership with Digital Workforce will ensure APAC businesses have access to and can leverage the right processes, skills and technology to transform their finance and procurement functions.">>

Pega RPA Auto-balancing is the industry's first RPA feature that automatically provisions workloads between an organisation’s available bots, the company states.>>

The charity is using the software to free up resources and enable its team to focus on its mission — which, simply put, is to put smiles back on sick kids’ faces.>>

RPA produces short term benefits, but mounting challenges include managing security.>>

At this year's CommunityLIVE conference, Hyland announced the addition robotic process automation (RPA) and new intelligent data tools to its suite.>>

Kiwi business process automation consultancy Quanton has acquired Probotics, a specialist automation services business.>>

Terms of the acquisition were not disclosed, however Nintex says it will generate over $200 million in annual recurring revenue after the deal has closed.>>

Organisations that plan to ‘get back to normal’ will need to take a strategic approach to thrive in a changed business landscape, writes Konica Minolta director of innovation Shane Blandford.>>

In 2021, RPA revenue is expected to increase 20.8% in Australia and 15.8% in New Zealand, against a global growth of 19.5%.>>

With the bar to success set so much higher amid lockdowns, innovation is almost essential, and one of the clearest paths to innovating a business model is through AI.>>