The Ultimate Guide to Digital Transformation
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Digital Transformation.
What to know about Digital Transformation
Digital Transformation is a pivotal topic shaping the future of business, technology, and society. This extensive collection of stories highlights how organisations across industries and regions are navigating the complexities of digital change, leveraging emerging technologies such as AI, cloud computing, IoT, and automation to enhance operations, customer experiences, and competitive advantage.
From global expansions and strategic partnerships to AI-driven innovations and challenges involving legacy systems, skills gaps, and cybersecurity, the narratives offer deep insights into the multifaceted nature of digital transformation. Readers can explore case studies of enterprises revamping their infrastructure, government initiatives accelerating digital services, and the evolving roles of leadership in driving technology adoption.
Engaging with these stories will provide readers with a broad understanding of current trends, practical strategies, and forward-looking perspectives essential for thriving in an increasingly digital world. Whether you’re a business leader, IT professional, or technology enthusiast, this tag offers valuable knowledge on embracing transformation to foster resilience, innovation, and growth.
Australian Digital Transformation News
Regional stories with direct local relevance
Emotional intelligence key to loyalty as AI spreads
Retailers risk losing loyalty unless they pair faster AI-driven service with empathy, as customers judge brands more on how they feel than speed.
Murdoch Webster appoints Tom Allan as chief executive
The Melbourne provider is seeking to deepen cybersecurity and managed services as it hands day-to-day leadership to a former CyberCX operator.
Annexa targets new AI opportunities at SuiteWorld 2026
Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.
SMEC AI Pathfinder draws 1,500 Australians to build AI
The programme's record intake signals growing demand for hands-on AI support as more Australians with industry expertise move to build products.
Darebin selects TechnologyOne for Digital Darebin overhaul
The overhaul aims to replace ageing systems, improve cyber security and help staff cut duplication while keeping services running.
MyState picks TCS platform for Auswide merger integration
The merger will leave MyState with one core banking system, reducing complexity and supporting digital services across the combined lender.
Analyst Insights
Research and market analysis connected to Digital Transformation
The Real Data Transformation Challenge is Changing How People Work
NiCE named Gartner CCaaS leader as AI revenue jumps
Broadridge holds third in IDC FinTech Rankings again
DXC partners LangChain to govern enterprise AI agents
Smart Communications boosts AI migration for enterprises
Featured News
Transform your business with Telstra Adaptive Networks
Businesses facing outages and surging demand can now reroute traffic, scale bandwidth and cut IT admin as Telstra's network adapts in real time.
Annexa targets new AI opportunities at SuiteWorld 2026
Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.
Workday is a Fortune 500 startup reborn for the AI era
Its AI-first overhaul has cut layers, sped product cycles and left the company betting that startup-style speed can still serve Fortune 500 customers.
UST: Businesses must rethink how AI returns are measured
Australian firms risk spending increasing resources on AI pilots that ultimately fail to prove gains in revenue, efficiency or customer service.
AI, data analytics driving FPT's strong APAC growth
Enterprises across APAC are moving from AI trials to deployment, boosting demand for FPT's data-led transformation services.
Organisations need a strategic approach to skills in the AI world
Companies are missing out on returns from AI and other new tools because staff training and change management are lagging behind.
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
UiPath: AI agents force rethink of junior tech roles
Routine junior tasks could soon be handed to AI agents, forcing firms to redeploy early-career staff towards strategic work, UiPath's CEO says.
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
AI demands network agility and better operational governance
Governance gaps are leaving most organisations exposed as AI traffic surges and networks struggle to keep pace with machine-speed demands.
Zscaler takes zero trust beyond the corporate network
Critical infrastructure operators are using cellular links to secure distributed assets as outages and spoofing raise the stakes for resilience.
Workiva: The secret compliance and reporting arms race
Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Databricks AI helping telcos prevent churn, predict fraud
By linking customer, network and operational data, telcos can spot churn and fraud sooner, while also speeding service and support decisions.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Why businesses need more than technology to scale AI
Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.
Motorola Solutions brings cloud access control data onshore
Australian businesses can now keep access control records onshore as Motorola Solutions adds local hosting to its cloud security platform.
Interview: Cloudera bets on hybrid AI growth in JAPAC
Banks and large enterprises in Asia-Pacific are rethinking cloud-first AI plans as costs, sovereignty and regulation favour hybrid deployments.
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
Genetec: Open platforms key as physical security evolves
Businesses are prioritising hybrid, open security systems to protect existing hardware investments while adopting cloud and AI tools more gradually.
Docusign's next move: Own the contract, not just the signature
Rapid adoption as Docusign's IAM platform cuts contract delays and turns signed agreements into AI-driven workflows.
AI transforming physical security into enterprise data solution
AI and cloud tools are turning cameras into live operational data sources, helping firms cut costs, spot errors and manage fleets centrally.
Confluent: Stale, unreliable data could impair enterprise AI
Fresh data and tighter controls are becoming critical as businesses push AI into production, with weak lineage and quality seen as a major risk.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Open source is powering the next generation of frontier AI
Rising inference demand and custom hardware needs are pushing AI infrastructure beyond standard cloud setups, boosting open source tools.
Governance controls are crucial for AI adoption and modernisation
Trusted partners and tighter guardrails are becoming essential as AI agents expand the attack surface and put data sovereignty on the line.
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Logitech evolves MX Series for hybrid work and AI era
Hybrid workers and creatives are driving demand for Logitech's MX range, as the company adds AI-focused controls and greater customisation.
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Cameras evolve as physical security becomes part of IT stack
Retailers and IT teams are using networked cameras for analytics and automation, but each new device also widens cyber risk.
Exclusive: Cloudera builds Hadoop-free future platform
Existing customers get six years of support as Cloudera shifts new AI and analytics workloads to a Hadoop-free platform due in November.
Managing energy, water constraints critical to Australia's AI ambitions
Policy should focus on technology inside new data centres, as an expert says smarter regulation could curb power and water strain while supporting AI growth.
AU manufacturing sector faces robotics investment shortfall
Australia's manufacturing push could stall unless public and private funding closes the gap with rivals investing heavily in AI and robotics.
AI gives criminals speed boost, but basic security failures persist
Australian firms still face email compromise and poor security hygiene, even as AI helps criminals move faster and hide harder.
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Mimecast CEO: Agentic AI threat novel but not entirely new
Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.
Australian AI training gap becomes cost, productivity burden
Poor training is leaving Australian firms unable to turn AI licences into gains, with productivity slipping and shadow AI risks rising.
The internet times are a'changing Fastly
Bot traffic is forcing Fastly to adapt its edge cloud tools as publishers and AI firms battle over caching, access and data protection.
Shadow AI becomes security headache as workers outpace governance
Unchecked use of consumer AI tools is exposing sensitive company data, forcing executives to balance productivity gains against compliance and security risk.
Trusted identity cuts across physical and logical systems
Unified identity systems can cut admin overhead and shrink attack surfaces as remote work and cyber threats blur physical and digital access.
Interactive customers win, as AI expands into service operations
AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.
Big AI moves at Lendi Group, brokers and customers benefit
More deals and faster lender integrations are expected as Lendi shifts its mortgage platform towards agentic AI for 1,300 brokers.
Rimini Street offers AI magic without the forced ERP migration
CIOs can keep existing ERP systems and still adopt agentic AI, as Rimini Street pitches a cheaper path away from vendor-led migrations.
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Glean: AI creating hidden workload for Australian employees
Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
AI adoption races ahead of governance in businesses
Only one in six staff are getting enough AI training, leaving firms exposed to poor decisions, shadow tools and weak returns.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
SUSE targets Australia's industrial edge to drive growth
Australian miners, shippers and utilities could be next to benefit as SUSE pushes edge computing and AI inference beyond data centres.
Cloudflare: Non-human traffic may reshape publishing models
Publishers may be pushed towards licensing deals and micro-payments as AI crawlers consume content without sending traffic back.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Measure/demonstrate: TechnologyOne boosts council digital transformation
Councils are being urged to track savings and focus on improvement after software roll-outs, as one New Zealand authority cuts ERP ownership costs by 38%.
Ingram Micro's Great Migration promises security and productivity boost
One million ageing Windows 10 PCs are set for replacement as Ingram Micro and Microsoft push AI-ready devices to cut security risks and cloud costs.
CrowdStrike report: AI is rewriting rules of cybersecurity
Organisations now have just 48 hours to patch most flaws, as AI helps attackers weaponise vulnerabilities far faster than before.
Cohesity mitigating shadow AI by empowering staffers
Approved AI tools are cutting shadow use by staff, but Cohesity warns the bigger risk is corrupted enterprise knowledge and weak governance.
Oracle, Ingram Micro strike Australian distribution deal
Australian enterprises will gain wider access to Oracle's cloud and AI tools as demand for multicloud infrastructure and data security rises.
Expert Columns
Pragmatic modernisation: The disciplines that transform cloud operations
Australia needs more skilled workers. It also needs to stop wasting their time
Private 5G in Australia and New Zealand: a guide for industrial organisations
AI isn't the problem, Australia's natural resources industry needs business orchestration
AI will cost some jobs. Poor change management will cost more
Australia's reporting crunch exposes finance's data gaps
Why Australia's energy transition depends on modern digital foundations
Fluent is not factual: Why AI needs verified data in APAC
Three technology myths CIOs should stop believing
Trust Before Technology: Why Council ERP Programs Fail Before Go-Live
Interviews
Interviews and video coverage from the networkRecent Digital Transformation News
11:11 Systems buys IBM VMware customers in new deal
The deal expands 11:11 Systems' reach as Broadcom reshapes VMware partner support and enterprises seek continuity in cloud migrations.
Red Hat opens Singapore AI centre to scale deployment
The Singapore hub should help firms turn AI pilots into production systems faster, with engineering support and skills training across Asia Pacific.
CyberFOX buys Optimize365 to bolster Microsoft 365 security
The deal adds continuous Microsoft 365 monitoring for smaller IT teams struggling to track configuration drift and security changes across limited staff and budgets.
AI tool sprawl leaves US executives facing orchestration gap
Three in five large US firms say AI tool sprawl has stalled strategy, as 85% of executives report disconnected technology stacks.
Forrester warns of shadow AI surge across Asia Pacific
Governance gaps could leave large firms exposed as employee-built AI agents outnumber sanctioned tools in Asia Pacific by 10 to one.
Rockwell launches AI orchestration platform for factories
Manufacturers may gain faster engineering and maintenance work as Rockwell links AI agents, workflows and industrial software in one platform.
Print remains biggest Zero Trust blind spot, survey finds
Print systems are still causing weekly outages for many firms, with just 16% of enterprise IT leaders saying they are covered by Zero Trust measures.
Dell expands AI Factory with NVIDIA for enterprise use
More than 6,500 enterprises are now using the platform as Dell adds software, deskside systems and servers to help move AI from pilot to production.
Automotive IT leaders struggle to deliver modernisation
Only 43% of automotive IT leaders pursuing core system integration said the work was live, highlighting a gap between plans and plant-floor reality.
Zoom launches AI tools to link chats, meetings & work
The new tools are meant to cut time lost piecing together decisions across apps, while Zoom also expects to top USD $5 billion in annual revenue this year.
Hyperlayer raises USD $26 million in Flintlock-led round
The banking software group is now valued at USD $260 million after the latest follow-on financing, bringing its total funding to nearly USD $66 million.
Braskem rolls out Rockwell SecureOT across 39 sites
The roll-out gives the chemical producer a real-time view of more than 3,000 OT assets, helping it prioritise vulnerabilities across its global sites.
HPE touts self-driving networks as AI adoption grows
As AI-driven systems spread, businesses are under pressure to cut outages and security risks by automating increasingly complex networks.
Hyperlayer raises USD $25.8 million in Series A2 round
Fresh capital will help Hyperlayer hire and expand across three regions as banks seek to modernise legacy systems without costly core replacements.
Anthropic names Gorilla Logic as Claude services partner
Enterprise users of Claude can now tap Gorilla Logic's services to get the AI model through security reviews and into production systems.
Hyperlayer raises GBP £19.5m in Flintlock-led round
Banks will use the new funding to modernise digital services without replacing core systems, as Hyperlayer is valued at GBP £195 million.
Data issues stall AI projects at most organisations
Most organisations are still losing time on manual data prep and siloed records, with 86% reporting AI disruption in the past year.
Tech Mahindra expands Google Cloud AI training push
With customers moving from AI trials to live deployments, the move will train more than 12,500 associates worldwide to build and govern agents.
Australian utilities extend data investments across uses
Most utilities in Australia and New Zealand are reusing data tools across at least two extra uses, helping justify earlier investments.
TCT expands in Australia & New Zealand on SAP demand
Stronger demand for supply chain transformation is prompting the SAP consultancy to scale up delivery capacity and its local workforce across the region.
Job Moves
Murdoch Webster appoints Tom Allan as chief executive
InDebted names Chris McNamara CEO and Brendan Lee CFO
Zendesk names Rachita Sundar as Chief Financial Officer
Karmo appoints Marketing Chief as subscription grows
Compare Club hires tech chiefs for AI-led platform
Source Technology names Nette as Director of Innovation
Bridget Collins returns to Progress Software as CIO
TMX names Nick De Klerk to lead Global Centre of Excellence
Teletrac Navman names Sharma as VP Product Management
